Program Coordinator

Job Title:  Program Coordinator

Status: Full-time, year-round; 40 hours / week; exempt

Reports To:  Program Manager

Start Date:   Start date negotiable

Compensation:  $45,250 – $55,500 depending on experience

Hours:  Dependent on program schedule; includes weekend and evening work throughout the year

The mission of DREAM Adaptive Recreation is to enhance the lives of individuals with disabilities by providing year-round outdoor adaptive recreational opportunities.

Job Summary – Support the mission of DREAM Adaptive Recreation by coordinating safe, quality, year-round outdoor recreational activities for individuals with disabilities.  Plan and facilitate DREAM programs including Alpine Ski & Snowboard, Nordic Skiing, Water Sports, Mountain Biking, Paved Path Cycling, Paddle Sports and unique opportunities for the local Military Veteran population.  As a team with the Program Manager and other Program Staff, the Program Coordinator is responsible for a wide range of duties including program planning and logistics, volunteer and participant recruitment, scheduling and communication, leading in-field lessons, post-program reporting, database and equipment management.  This position is often the first point of contact for DREAM volunteer instructors, participants, family members, community members, and partner organizations.  It requires keen attention to detail with top-notch customer service skills.  The program coordinator will spend most of their winter coordinating programs at Whitefish Mountain Resort and at Glacier Nordic Club, with time also spent on-snow teaching lessons.  In the summer, the coordinator’s time will be split between office-based administrative work and program facilitation and instruction in the field.

Areas of Responsibility:

Responsible for the planning, on-site coordination and reporting for DREAM programs that serve a wide variety of individuals with disabilities, ages 5 to adult
Manage participant and volunteer recruitment, registration, scheduling, and billing of DREAM individual participants and groups
Manage the participant and volunteer registration process; tasks may include speaking to prospective participants and volunteers, sending out registration information, receiving and reviewing incoming documents, and communicating in a timely manner
Maintain an effective online filing system for each program’s planning materials and documentation
Update the Program Calendar on a rolling basis
Communicate efficiently and effectively with a volunteer team of over 200 individuals
Schedule and communicate lesson assignments for volunteer instructors
Monitor, answer, and return messages regarding program and volunteer inquiries
Provide data entry support for program / administrative tasks
Develop and maintain good relationships with DREAM community partners
Coordinate and uphold risk management policies and procedures related to programs
Assist in the maintenance of equipment, including documentation
Provide instruction in adaptive sports for individuals with disabilities
Drive the program vehicle, including hauling the 14’ & 20’ equipment trailers, to weekly events
Be a positive and professional representative of DREAM in our community
Comply with all DREAM policies and procedures
Adhere to DREAM values and culture
Participate fully as a member of DREAM staff and volunteer team
Take on other duties and projects as identified

Qualifications:

Bachelor’s Degree and 2+ years of coordinating and leading outdoor recreation programs
A deep passion for the great outdoors with experience and confidence working in an outdoor setting
Experience working with individuals with disabilities
PSIA/AASI L1 ski/snowboard instructor certification desired, or willingness to obtain within first year
Ability to assist in the maintenance and repair (or willingness to learn) of adaptive equipment and facilities
Must possess a high level of energy, enthusiasm, and initiative
Independence in completing tasks, decision making, and risk management
Excellent interpersonal, verbal and written communication skills
Commitment to a positive, fun, and team-oriented working environment
Excellent group facilitation and team management skills
Ability to work flexible hours; regular schedule includes weekend work and evening work
Savvy with various technology including Mac and/or PC based programs, Google Suite, MS Office, Adobe creative suite, social media platforms, and databases (Neon CRM experience a plus)
Ability to lift and carry a minimum of 50 lbs
Valid Driver’s License; must verify own auto insurance
Current First Aid, CPR, and Wilderness First Aid certification (or willingness to obtain within 90 days)
Clear background check and demonstration of a clean driving record
Benefits:  

Season ski pass to Whitefish Mountain Resort and Glacier Nordic Club
Access to industry/organizational pro-deals
Generous Paid Time Off policy
Flexible schedule
Company contribution to Health Reimbursement Arrangement (HRA) or similar option
Simple IRA w/ company match after first year of employment
Monthly cell phone stipend
Room for growth and upward mobility
Professional development opportunities
Paid professional education, certifications, and professional maintenance fees

To apply:  Please submit a resume, cover letter, and three references to mwestbrook@dreamadaptive.org. Incomplete applications will not be accepted.  The applicant will be notified prior to contacting references.  Applications will be reviewed on a rolling basis.  The position will remain open until filled.

DREAM is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: DREAM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DREAM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate. DREAM will not tolerate discrimination or harassment based on any of these characteristics.