Program Director

POSITION:           Adaptive Program Director
LOCATION:         Billings, Montana
STATUS:               Full‑time, Exempt
(40 hours/week; some evenings/weekends required)

WAGES/PAY:     $58,000 – $65,000 DOE with benefits, DOE

EXPERIENCE:      Experience required

START DATE:      October 2026 or other by agreement
REPORTS TO:     Executive Director

Eagle Mount Billings seeks a skilled, experienced professional who is ready for a long-term leadership role and the opportunity to grow within a mission-driven organization. We’re looking for a detail-oriented, personable leader with strong program coordination experience who can guide volunteers, support participants and families, and help strengthen the quality, safety, and consistency of our adaptive recreation programs. This position will be a shared leadership role through March, providing an intentional transition period for training, collaboration, and knowledge transfer. This individual will become a key member of our team and play a central role in advancing our work in the community.

About Eagle Mount Billings

Eagle Mount Billings creates meaningful experiences for youth and adults with disabilities through adaptive recreation. We are a small, collaborative, mission‑driven team that values dignity, belonging, and community connection. Our programs include adaptive skiing/snowboarding, cycling, indoor climbing, golf, summer camp, social programs, group fitness, school field trips, and community events — all designed to foster confidence, joy, and lifelong friendships.

Position Summary

The Adaptive Program Director oversees the planning, coordination, delivery, and evaluation of Eagle Mount’s year‑round adaptive recreation programs. This role ensures programs are safe, organized, and participant‑centered, while supporting volunteers and building strong relationships with families, caregivers, and community partners.

The Program Director leads with warmth, clarity, and professionalism — modeling trauma‑informed, dignity‑forward practices and helping volunteers and staff do the same.

Key Responsibilities

Program Leadership & Coordination

Plan, coordinate, and deliver year‑round adaptive recreation programs (skiing, cycling, climbing, golf, summer camp, social programs, group fitness, and community events).
Develop and maintain program calendars, schedules, and facility agreements.
Ensure programs run smoothly, safely, and consistently.
Create and maintain SOPs, safety plans, curriculum, and program documentation.
Conduct annual program evaluations and implement improvements.
Maintain program equipment inventory; coordinate repairs and replacements.
Ensure compliance with safety protocols, risk‑management practices, and HIPAA.

Volunteer Leadership & Training

Recruit, train, supervise, and support program volunteers.
Provide clear expectations, coaching, and real‑time guidance during programs.
Match volunteers to programs based on skills, personality, and participant needs.
Develop and deliver ongoing volunteer training (communication, safety, adaptive techniques).
Support volunteer appreciation and retention efforts.

Participant & Family Support

Build strong, respectful relationships with participants, families, and caregivers.
Conduct participant intake conversations and ability assessments.
Ensure programs are accessible, inclusive, and responsive to participant needs.
Provide trauma‑informed, dignity‑forward support and model these practices for volunteers.
Communicate clearly and consistently about schedules, expectations, and program updates.

Community Partnerships & Outreach

Maintain and grow partnerships with schools, colleges, businesses, and community organizations.
Represent Eagle Mount at outreach events, presentations, and community meetings.
Support collaborative programming and special events.
Assist with in‑kind donations, sponsorships, and program‑related fundraising efforts.

Administrative & Organizational Responsibilities

Prepare program budgets and work with the Executive Director for approval.
Maintain accurate participant, volunteer, and program records.
Assist with registration, forms, and ability grids.
Participate in staff meetings, planning sessions, and organizational events.
Communicate regularly and professionally with the Executive Director and staff.
Support VISTA members, interns, or students as assigned.

Qualifications

If you are committed to dignity, inclusion, and participant choice — and have strong foundational skills with a willingness to learn adaptive techniques — we encourage you to apply. Many skills from education, recreation, disability services, coaching, youth development, or volunteer leadership transfer well to this role.

Preferred Qualifications

Bachelor’s degree in Therapeutic Recreation, Special Education, Human Services, Kinesiology, Outdoor Recreation, or related field.
5+ years of experience in adaptive recreation, disability services, therapeutic programming, or a related field.

Strong understanding of disability, accessibility, and person‑centered support.
Experience supervising volunteers, interns, or staff.
Demonstrated ability to design, coordinate, and evaluate recreation programs.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to manage multiple programs and priorities.
Proficiency in Microsoft Office and Teams; ability to learn Salesforce and other platforms.
Ability to lift 50 lbs and participate in physical aspects of adaptive recreation.
CTRS certification or eligibility to pursue certification.
Experience with adaptive equipment and modifications.
Experience with trauma‑informed practices and behavior support.
Experience training volunteers or staff.
Experience with community outreach or partnership development.
Experience with program impact reporting or grant support.
CPR/First Aid certification (or willingness to obtain within 2 weeks of hire).

Core Competencies

Trauma‑informed, dignity‑forward leadership
Adaptive recreation knowledge and creativity
Clear, compassionate communication
Strong logistical and operational skills
Volunteer coaching and team development
Calm, confident presence in dynamic environments
Commitment to inclusion, belonging, and participant choice

Working Conditions

Mix of office work and hands‑on program delivery.
Indoor and outdoor environments, including heat, cold, snow, and variable terrain.
Occasional evenings and weekends required.
Physical requirements include bending, lifting, assisting with equipment, and supporting participant transfers when appropriate.

Job Benefits:

Dental insurance
Health insurance
Vision insurance
SIMPLE & Roth IRA Plan options after first year of employment
Generous paid time off and twelve paid holidays
Access to industry pro deals
Opportunities for continuing education and certification
Encouraging and empowering work environment

Eagle Mount Billings is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To Apply

Submit a cover letter and resume to samie@eaglemountbillings.org with “Adaptive Program Director Application” in the subject line. Applications will be reviewed on a rolling basis until the position is filled.