Membership Coordinator

Website Sportable

Creating opportunities. Transforming lives.

Sportable’s mission is to create opportunities and transform the lives of those with physical disabilities and visual impairments through sport, recreation, and wellness programs.

 

Job Description: Sportable is seeking a mission-driven Membership Coordinator to lead the execution of strategic initiatives that foster social connection and promote well-being for individuals with disabilities served through sports, recreation, and wellness programs. Key responsibilities include cultivating relationships with both new and existing members, launching a social connection accountability program, overseeing social case management, and offering training and support to partner organizations throughout Virginia.

 

Reports To: Health and Wellness Outcomes Manager

Salary: $47,000-$50,000 annually

Category Type: Non-exempt. This is a full-time position. Some night and weekend work may be required.

 

MAJOR DUTIES AND RESPONSIBILITIES:

  • Manage the membership program, which includes evaluating athlete eligibility and supporting onboarding and retention efforts.
  • Collaborate with the program team to design, oversee, and direct the Social Connection Accountability Program (SCAP), aiming to integrate and expand social connection strategies and tactics throughout all member programs.
  • Provide personalized resources, assistance, and Information & Referral (I&R) services to help both new and existing participants deepen their connections with the community.
  • Coordinate screening and measurement procedures to measure program effectiveness both at the individual and community levels.
  • Conduct program evaluations to track outcomes and make necessary adjustments.
  • Provide training and support to coaches and staff involved in program execution.
  • Support ongoing growth and implementation of Sportable Wellness Initiatives, which includes both virtual and in-person wellness programs.
  • Collaborate with partner organizations across Virginia, providing training, technical assistance, and support to empower the expansion of social connection through new sports, recreation, and wellness opportunities for people with disabilities.
  • Maintain accurate and timely data related to social connection efforts, membership, contact records, and asset loans in Salesforce database.
  • Create quarterly grant reports that detail impacts of the social connection programs and highlight areas for improvement.
  • Oversee 1-2 sport and/or recreation programs as assigned, including but not limited to: operations, logistics, recruitment of athletes and volunteers, and management.
  • Collaborate with the program team to facilitate the equipment loan process and manage returns.
  • Support major special programmatic events (River City Classic, River City Slam, NWBA Championships, etc.) throughout the year.
  • Perform other duties as assigned.

 

QUALIFICATIONS AND SKILLS

  • Passionate about Sportable’s mission
  • Degree in health and human services, social work, occupational therapy, recreation therapy, or related field preferred
  • 2+ years of experience in project management, member services, or community engagement
  • Experience or educational background working with people with disabilities preferred
  • Proficiency with CRMs/data management systems, Salesforce preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Experience in developing successful partnerships with community organizations
  • Comfortable with public speaking
  • Ability to organize and prioritize in order to meet deadlines
  • Ability to work collaboratively and productively with a team
  • Excellent attention to detail, including proofreading
  • Strong work ethic and high degree of professionalism
  • Ability to self-direct, take ownership, and see projects to completion in a timely manner
  • Fluency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite
  • Willingness to travel and work evenings/weekends occasionally
  • Must have reliable transportation

 

COMPENSATION AND BENEFITS

  • Salary: starting at $47,000, commensurate with experience
  • Health, dental, vision, retirement benefits
  • Generous paid vacation and sick leave allotment
  • Great team work environment

 

TO APPLY

For consideration, email your resume and cover letter to Jobs@sportable.org.  Applications without cover letters will not be considered. No phone calls please.

Sportable provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law. Due to the nature of our work, people with disabilities are encouraged to apply.

To apply for this job please visit sportable.org.